Viewing the Work Order

To view the work order:

  1. In the Omni Console, expand Processing and then select Work Orders, as shown in the following image.

    The Work Orders page opens, which lists the ODS work order that was processed, as shown in the following image.

  2. To view details of the work order, click the plus sign icon (+) to the left of the work order, as shown in the following image.

    The view is expanded with rows showing additional work order details, as shown in the following image.

  3. Click the down arrow next to the menu for additional work order options, as shown in the following image.
  4. Click Measures to display additional information on the ODS, as shown in the following image.

    If the following error message is displayed, ensure that the Omni Console is started.