Ticket Types Editor

The Ticket Types editor allows you to add or delete new Ticket Types, as well as specify the name and description for each of them.

You can open the Ticket Types editor by double-clicking or right-clicking the Ticket Types node and selecting Open.

The following image shows the Ticket Type editor.

The names of the Ticket Types cannot be duplicated. If you set a name which already exists, both names will be highlighted with error symbols.