Overview

In a Salesforce system, outbound messages and workflow rules must be configured to enable event handling for the iWay Application Adapter for Salesforce.

The concept of outbound messaging is part of the workflow rule functionality in Salesforce. Workflow rules can be configured to look for specified field changes (for example, a new account or changes to an existing order). As a result, an automatic action is triggered where an outbound message is sent.

Outbound messages send SOAP messages over HTTP or HTTPS to a designated channel when they are triggered by a workflow rule.

Salesforce Considerations for Outbound Messaging

iWay Software

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