If a newly created user connects to a target, the user may fail to retrieve the current UI language even with appropriate privileges. To set the User Interface Language manually:
Run the following request from the admin account:
<?xml version="1.0" encoding="UTF-8"?>
<is:usersettings.Update schemaVersion="1.0" xsi:schemaLocation="urn:iwaysoftware:adapter:MSCRM2011:usersettings:Update Untitled1.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:is="urn:iwaysoftware:adapter:MSCRM2011:usersettings:Update">
<is:EntityList>
<is:Entity>
<is:Params>
<is:systemuserid>00000000-0000-0000-0000-000000000000</is:systemuserid>
<is:uilanguageid>1033</is:uilanguageid>
</is:Params>
</is:Entity>
</is:EntityList>
</is:usersettings.Update>In the above sample, 00000000-0000-0000-0000-000000000000 should be changed to the user ID that has an issue.